Jo Smith Managing Director Jo Smith Managing Director Singapore Jo Smith is an experienced commercial leader with a strong track record in the areas of strategic sales, complex solution design and cross geographical account management. As Managing Director for Lee Hecht Harrison in Singapore, Jo is responsible for overseeing the operational and financial performance of the business with his focus being delivering premium customer value in one of Southeast Asia’s most globally dynamic labour markets.Jo was previously Senior Vice President for Global Sales, based in London and responsible for driving value across multiple geographies, leading high value strategic global solutions in addition to having oversight of Lee Hecht Harrison’s UK sales strategy. He ensured that LHH’s Client Partner team has the ability to meet the needs of its diverse client base and drive LHH to be the market leader in the UK and globally.Prior to joining LHH, Jo was responsible for project delivery for Europe for Drake Beam Morin, Inc., where he oversaw the consistent, high quality delivery of services to clients, helping them navigate risk and complexity in Europe in their workforce transformation activities.Before joining DBM, Jo worked in the public and third sector in the UK. This experience – working with vulnerable young people to support them into employment, education and training, instilled a determination to make a difference to individuals, with a particular focus on careers and coaching. Adrian Choo Business Development Director Adrian Choo Business Development Director Singapore Adrian Choo is Business Development Director for Lee Hecht Harrison. He made this bold career pivot after being a seasoned Headhunter with over a decade of Executive Search experience placing senior leaders for Shell, Samsung, Coca-Cola and many other MNCs. His background includes business development roles for top MNCs like Shell and GE Plastics. He is the 2017 LHH Global “Superstar Salesperson” Award Winner, the only Sales Leader in Asia to win this prestigious award this year. Adrian is a published author of "Career Crossroads, a Headhunter's Guide to Career Strategy". He is also a much sought-after speaker and Career Coach. Annie Tan Business Development Director Annie Tan Business Development Director Singapore A seasoned Sales Professional with over 10 years of Business Development and Key Account Management experience in Talent Management and HR Consulting industry, Annie has successfully mediated and negotiated contracts and closed deals worth over USD $10 million across international business context with senior management and key decision makers from fortune 500 companies in Asia Pacific and Europe. Aside to her current role as the Business Development Director with Lee Hecht Harrison (LHH), Annie now heads the ’Elevate Your Influence’, a Women Leadership program, which helps and empowers organizations to make movement on their diversity goals and provides female-leaders with an opportunity to reflect, connect and makes choices about their future. She is also a Career Consultant, working closely with talents across all levels and industries to transit them successfully in their next career move. With a strong commitment and drive, Annie has contributed greatly to the financial growth of LHH. In 2016, Annie made history for garnering two awards by LHH as being the ‘Superstar’ for top sales in Asia, as well as the highest prestige ‘LHH Steve Harrison Star Thrower Award’ towards her contribution in making a difference to the community. With a strong passion for children development work, Annie runs social development projects for children and orphans in Asia developing countries, such as Myanmar, Cambodia, Indonesia, Nepal and China. For leisure, Annie enjoys taking road-trips, trekking, photography and reading, and is conversant in English, Cantonese and Mandarin. Karen Lee Candidate Services Manager Karen Lee Candidate Services Manager Singapore Karen Lee is the first point of contact for all clients of LHH Singapore in her capacity as Candidate Services Manager. She has a primary responsibility for candidates engagement; where she was recognised with the President’s Award recently. She supports both operations and business development by partnering successfully with delivery consultants and global colleagues in the business, explaining in detail to candidates the benefits of the career transition program and providing that candidate experience. Other key responsibilities include organising monthly group learning and networking sessions, submission of monthly KPI reports directly to customers as well as statistical management information reports and special projects. Lynda Chiang Sales Enablement Consultant Lynda Chiang Sales Enablement Consultant Singapore Lynda carries more than 7 years of professional experience across a range of industries supporting Senior Management, 3 years of extensive experience of Client Onboarding in the Financial sector. Developed many transferable skills to inculcate in the right service mindset to enhance the employability in the service industries. As a Sales Enablement Consultant at LHH, Lynda’s key responsibilities are to provide support in areas of the Business Development, promoting Digital Sales and Marketing as well as special projects. Lynda updates and publicize all happenings on a regular basis onto our social media platforms to create awareness and enhance the business. Christina Jeloschek Executive Coach Christina Jeloschek Executive Coach Singapore Christina has more than 15 years of experience in business roles (including high pressure environments such as a trading floor, project roles with oil major as part of a high potential program) paired with recruitment and coaching experience. She has lived in different geographies including China, UK, Netherlands and her homeland Austria. Based in Singapore since 2008, she has been leading Asia's biggest network for mid-career professionals in Singapore and worked as a Senior Recruiter in the B2B space for a leading executive search firm. Christina has completed more than 100 hours of ICF accredited theoretical and practical coaching training through Coach U and is also certified in EQi, a ground breaking psychometric testing tool used to help professionals to leverage/build their EQ skills in order to become more successful leaders. She started coaching high potential talent in her time with the top Business School in the Netherlands & also collaborated with IMD, INSEAD on talent matters in the past and is now working with a wide range of Asian & Western clients with mid-senior level experience. In her coaching Christina strongly believes in treating each client as a brand and she uses a variety of blended exercises to enhance her clients’ progress drawing from business experiences, using out of box thinking and applying suitable models from the wider field of workplace psychology – her clients describe her style energetic, encouraging, positive, result focused, practical without fluff. Christina is a Singapore PR. David Griffiths Executive Coach David Griffiths Executive Coach Singapore David has worked extensively across Europe the Asia Pacific region in both corporate and business consulting roles for the past 17 years. Based in Singapore since 2007 he supports senior executives in the region to expand their thinking to realise their goals. He spent 10 years at Pfizer Ltd in the UK, most latterly as a Business Director, a senior leadership role running a P & L for a business unit. David is a registered Executive Coach with ICF at ACC level. He leverages his background in both business and rugby to develop and coach leaders to build a culture of engagement and commitment amongst their teams. He has coached many senior executives who have transitioned to greater effectiveness in their roles. His experience covers leadership effectiveness, team effectiveness, and change management. His focus and expertise is on building mindset agility to ensure a foundation for an expanded range of effective behaviors and leadership competency mastery, this is based on his strong understanding of Neuroscience and Mind science. He is an experienced and an engaging facilitator who believes executives learn most through tailored interventions to ensure developments are sustained. Tan Hun Boon Consultant Tan Hun Boon Consultant Singapore Hun Boon is an Associate Certified Coach (ACC) with the International Coach Federation (ICF). He leverages his diverse HR and business background to develop and coach leaders to build a culture of deep engagement and high performance in both individuals and teams. He is a thoughtful and insightful coach who believes that transformational coaching is the best path to lasting change and success. Hun Boon has accumulated a wide range of human capital and business experience across diverse sectors, including the civil service, entrepreneurship, and management consulting. His latest roles focus on leadership assessment, development, and coaching. He was previously a Senior Consultant at Accenture Singapore specializing in change management and training, and has also worked in leadership research at the Human Capital Leadership Institute. During his time in the Singapore Ministry of Manpower, Hun Boon was responsible for developing nation-wide programmes to upskill the Singapore workforce and managers. Hun Boon was also the founder of an award-winning green start-up distributing eco-friendly building materials, spending his time across the Asia Pacific region. His areas of expertise include Leadership Development, Talent Assessment and Development, Executive Coaching, Mindset Shift and Occupational Psychology. Adrian Lim Consultant Adrian Lim Consultant Singapore Adrian is a Solution Focused Coach, certified by the Canadian Council of Professional Certification. He is also a certified facilitator in LEGO® Serious Play, a radical, innovative and experiential methodology designed to enhance business performance. In addition, Adrian is a Certified Emergenetics Associate. As a consultant, Adrian is eager to help individuals manage their careers and transitions. His coaching philosophy focuses on the individual’s strengths. Adrian is confident that through his coaching, individuals will uncover their strengths and develop a unique value proposition. An advocate of lifelong learning and self-marketing, Adrian constantly reminds individuals to reskill, repackage and rebrand themselves. Adrian has over twenty years of marketing management experience. His strengths are in strategic marketing, go-to-market strategy, product management, e-commerce, branding and communications. Adrian’s extensive and broad-based corporate experience spreads across the consumer electronics, telecommunications and IT solutions industries. Pam Vas Senior Consultant Pam Vas Senior Consultant Singapore Pam is an ICF accredited Certified Coach who has coached many professionals ranging from mid to senior management levels. She is also an ACTA certified trainer who conducts workshops regularly and promotes active learning as a life-long goal of hers. As a consultant in LHH, Pam sees her role as an accountability partner to her clients and desires to provide the support needed for them to move forward with their plans. Pam provides a safe and confidential space for her clients to reflect and discover, while encouraging them to press on. With over 20 years of corporate experience in both local organizations and MNCs, Pam has held management positions in Finance, Project Management and Supply Chain, and acted as both a coach and mentor. Ruby Gupte Consultant Ruby Gupte Consultant Singapore Ruby has over nine years of experience in recruiting mid-senior level roles in banking and financial services in Singapore. During this period she also ran her own executive search business for a period of three years. She has placed candidates in Technology, Operations, Compliance, Human Resource, Finance, Sales and Marketing. Working in Connector Opportunities at LHH, Ruby is able to connect individuals to opportunities that LHH can offer through various channels. She achieves this by constantly being in touch with the Talent Acquisition and Human Resources teams at various organisations and also connecting with Recruiters from Executive Search businesses. Ruby is passionate about her role at LHH and hopes to create great value and good client experience. Susanne Peltz Senior Consultant Susanne Peltz Senior Consultant Singapore Susanne is committed to helping global executives develop and manage their international careers. She has worked both as a coach and trainer, with professionals from over 80 nationalities advising them on career management and transition issues. Susanne has more than 17 years of international work experience across Europe and Asia. She began her career at a global media conglomerate holding various marketing positions in Germany and China. In 2004 she joined a leading graduate business school initially managing corporate partnerships with companies in the APAC region. In this capacity, she gained insightful knowledge into talent sourcing and management development working closely with multi-national organizations. Building on her experience, Susanne focused her efforts on coaching global executives since 2007. Her coaching work covers a wide range of career-related aspects including self-assessment analysis, career development strategy, CV & cover letter, interview skills and salary negotiation. As a passionate coach and mother of three, Susanne understands career as a vital part of life. In her work, she is taking a tailored approach acknowledging every client’s individual set of priorities. Working collaboratively with the clients, she helps them to define career goals and develop a job search plan. Acting as a sounding board, Susanne is offering advice, encouragement and assistance throughout the transition process. Susanne has lived and worked in Germany, France, the UK, Belgium and China. Raju Venkataraman Senior Consultant Raju Venkataraman Senior Consultant Singapore Raju is an accomplished business leader & accredited executive coach with over 25 years’ diverse experience in both global MNCs & Asian companies. Most recently, Raju was CFO & Head of Strategy for Disney in South East Asia. Prior to that, he led the Pay TV Channel Sales & Distribution business for the Asia-Pacific region for Disney Media Networks. Earlier, he held a variety of manufacturing & trading corporate leadership roles in India and South East Asia. He is an engaging leader, who believes executives learn most through guided on-job experiences supported with timely training and coaching interventions. His well-honed negotiation techniques delivered several big wins in APAC for his employers. Raju has successfully mentored in career growth of several executives in finance, strategy, I.T, sales & distribution functions. He has assisted them to enhance their communication, inter-personal, time management and stress management skills. He provided ongoing support to help executives achieve set goals and create success for themselves and their teams. He believes in the importance of developing, motivating and retaining key staff as part of a company’s vision in developing a collaborative culture. He is a good listener and problem-solver with in-depth business knowledge and cross-cultural understanding, Raju often comes up with creative approaches to diagnose and solve problems. He is well regarded as a speaker at CFO forums on topics including Strategic thinking, Performance measurement, Business model innovation & digital disruption Originally from India, Raju has been living in Singapore since the early 90’s and is a Singapore citizen. He is a Fellow Member of CIMA U.K and Associate Member of ISCA and ICAI. He is a member of the Singapore Institute of Directors. He completed an executive course ‘CTAMU’ in Harvard Business School, and underwent a Leadership Development program at Disney which was delivered by McKinsey & Co. Chee Sze Yen Senior Consultant Chee Sze Yen Senior Consultant Singapore Sze Yen is a Certified Master Coach and Career Coach with over 10 years’ experience in executive and career-transition coaching as well as facilitating career management and job search workshops. Additionally, her prior 8 years executive search and recruitment experience with leading international search firms rounds out her expertise in all matters pertaining to career management. She has worked with and coached over 500 clients from diverse backgrounds and cultures, across multiple industries, including Financial Services, Oil & Gas, IT, Hospitality, Pharmaceutical and FMCG. Sze Yen has strong corporate background in Sales and Marketing, Business Development, Management and has helped set up business operations for a new business, including the IT infrastructure, software applications, developing the compensation structure and performance review process as well as conducting internal training. She started her career in IT sales and account management with IBM. She has a Bachelor of Business Administration from the National University of Singapore, a Masters of Arts in Communications Management from the University of South Australia and is an MBTI-certified practitioner. Harini Chari Consultant Harini Chari Consultant Singapore Harini Chari is a brand strategist by education, a social entrepreneur by profession and a people developer by passion. She has empowered, inspired and energized leaders, organizations, entrepreneurs and professionals in the realms of Branding, Digital Media, Brand Storytelling, Thought Leadership and Reputation Management. With over 18 years of experience across Asia, US and Europe, she has led the brand strategy for organizations such as Amcham- Finland and National Council of Social Service- Singapore and worked with brands like L’Oreal, Nestle and Tiffany’s. She has had the privilege of speaking and empowering audiences at SHELL, Workforce Development Authority (Singapore), Vietnam Digital Academy, Amway- Scandinavia, INSEAD for the Finnish Business Council as well as being featured on Singapore & Swedish television news channels. Harini has helped clients cut the clutter based on authenticity, passion and values. By exploring inner values and aligning them with outer decisions, she helps her audience connect the dots and present themselves in a compelling manner on paper, in person and online. Harini enjoys unwinding with her two tweens, Indian classical dance and time in nature. Angeline Chan Senior Consultant Angeline Chan Senior Consultant Singapore Angeline is an experienced HR professional with a passion for touching lives. As a Senior Consultant of 10 years with Lee Hecht Harrison, she helps professionals in their career transition phase rediscover their interests/passion, strengths, potential & values. She guides them in developing career strategies which includes personal branding along with understanding one’s personal value proposition. Together, they explore career agility to adapt to the changing job landscape. It gives her tremendous joy to see her clients move on in their careers and lives. Chan Yue Meng Senior Consultant Chan Yue Meng Senior Consultant Singapore Yue Meng is a Senior Consultant with Lee Hecht Harrison and an adjunct lecturer with one of the local universities. He is a Performance Coach specialising in Quality Management, Cost of Quality and Supply Chain Management. Yue Meng is passionate about making a difference, from working with individuals on career guidance to working with MNCs to improve business performance. His industry experience spans FMCG, vision care, power generation, pharmaceutical, chemicals, oil & gas, manufacturing, construction, logistics and services. Chan Mei Ling Consultant Chan Mei Ling Consultant Singapore Mei Ling is a certified Executive Coach and a Leadership Development Consultant with 20 years of regional corporate experience within Asia Pacific in the areas of leadership, talent development, career management, and education. Her expertise is built upon her rich professional and management roles in blue chip multinational organizations and also in leading tertiary institutions. Mei Ling has lived and worked in various continents including Australia, Malaysia, China and the Philippines. She is passionate about working with individuals to unleash their potential to attain improved performance whether in their career management or leadership development journey. In career transition, she is drawn to helping individuals in their self-discovery, personal branding, define goals, realise potentials, address barriers and attain career growth. Mei Ling is also a volunteer leader coaching a group of young adults and late teens volunteers at a local hospital. Jesmin Tan Consultant Jesmin Tan Consultant Singapore Jesmin is an Accredited Career Coach with 20 years of varied corporate experience in recruitment, business development, project, and operations management. Having worked in and collaborated with Global organizations in sectors such as Agri-Business, Energy, Technology, and Hi-Tech Manufacturing; Jesmin is familiar with the recruitment trends and challenges for both recruiters and candidates alike. Michael Lim Senior Consultant Michael Lim Senior Consultant Singapore Michael is an Executive Coach who has helped senior management staff such as Commercial GMs, Finance Directors and even newly promoted managers to make a greater impact in the organization. His perceptive and personal style helped make the coaching conversations insightful and results-focused. He is a human resource management practitioner with more than 20 years’ experience in progressively senior capacities, from training and development to leading the HR function in Asia Pacific. He had served in various regional roles as the HR Director/Business Partner in the Banking and Manufacturing sectors. In his capacity as the Regional HR Business Partner, he had worked and coached the Country General Managers to help build the People Strategy for their business. He identified and coached high-potential employees for the Talent Programme through competence assessments and training. Narayanan Maniyadeth Consultant Narayanan Maniyadeth Consultant Singapore Nara is a certified coach for effective leadership development (Stakeholder Centered Coaching by Marshall Goldsmith) as well as a certified Career Management Consultant at Lee Hecht Harrison. Nara has held various technical sales and leadership positions in Asia Pacific and has over twenty-five years of training, consulting, sales, marketing and business experience. He provides leadership to cross-functional, multi-cultural teams. He has travelled around the globe on business and has a good knowledge of the nuances of doing business in different countries. He has conducted hundreds of training sessions and public speaking engagements in various countries in Asia Pacific and Japan during the past decade. He is a very effective communicator and an outstanding presenter. He has conducted workshops that equip individuals with skills and techniques that will help them through their career transition at LHH. He has also successfully coached and supported individuals transitioned into their new career on a one-to-one basis. Nara has published several articles in many leading industry publications in Asia Pacific such as the CIO Magazine, Computerworld, Economic times India, etc. Velina Collins-Loi Senior Consultant Velina Collins-Loi Senior Consultant Singapore Velina is a Senior Career Consultant with LHH and a Certified Trainer for its Change Map TM Model, Career Focus and Coaching Conversations programmes, as well as for MBTI®, a personality-type tool used for corporate team building, leadership coaching, career development and communication training. Velina has extensive experience in HR and with cross-industries organizations. She was also one of the pioneer lecturers for a compulsory career module for the undergraduate programme at the Singapore Management University. Over the years of career coaching, Velina has worked with a wide spectrum of candidates of diverse professional background and from young executives to senior management. She is passionate about helping them better manage their careers – from planning & conducting job searches to interviewing & compensation negotiation and the eventual successful transition to a new career journey. Yvonne Low Senior Consultant Yvonne Low Senior Consultant Singapore Yvonne Low is a career coach and facilitator with LHH Singapore. She has provided career transition coaching to individuals from various industries including retail, hospitality, FMCG, electronics, financial services, oil & gas, insurance and logistics. She is an experienced facilitator with over 18 years of experience and has conducted a varied portfolio of workshops in the areas of leadership, performance management, competency-based interviewing and interpersonal skills for organizations across countries in Asia Pacific. Yvonne relates well to all levels of individuals and is able to build constructive and effective relationships. She is passionate about helping individuals grow and develop and is able to bring a tremendous level of energy and enthusiasm in her engagement with individuals. Our Executive Team Peter Alcide President & COO Peter Alcide President & Chief Operating Officer United States As President of Lee Hecht Harrison, Peter Alcide leads LHH's global team including sales, strategy, service innovation and client service. Peter is responsible for driving LHH's aggressive growth and diversification plans. He has an extraordinary range of industry knowledge and skills to draw upon, particularly in the M&A arena, as he focuses on building LHH's industry leading Career Transition business line and spearheading the company's successful expansion in the Talent Solutions sector. Peter joined Lee Hecht Harrison in 1994 and served as EVP, Chief Financial and Corporate Development Officer for LHH worldwide for 10 years. In 2004 he was tapped to serve as the Adecco North America Chief Financial Officer and then Chief of Staff. Returning to LHH in 2006, he currently serves as President and Chief Operating Officer. Peter began his career with Ernst & Young, where he rose to the level of Manager. That was the first of several key executive positions, which included significant management and M&A experience. Peter holds an MBA and BBA in accounting from Pace University, and is a Certified Public Accountant, licensed in New York. Jim Mitchell Executive Vice President Canada Jim Mitchell Executive Vice President Canada As Senior Vice President and Managing Director for Lee Hecht Harrison’s Midwest Region, Jim is responsible for delivering premium customer value and exceptional results. His team’s goal is to provide highly effective talent management solutions in one of North America’s most globally dynamic labor markets. Jim managed successful and diverse organizations in North America, Latin America and Europe. Under his direction, international teams developed and implemented innovative global business solutions in the automotive, steel, utilities and consumer products markets. In addition to line management responsibilities, Jim’s business background includes market strategy, process transformation, operations planning, cost and economic analysis, and mergers & acquisitions. As a member of the European Institute in London, Jim researched the impact of globalization on labor markets, systems of capitalism, and EU law. His book, “Recapitalization of Banks in Transition Economies; Poland and Hungary in the New Market Economy,” provides a unique insight into the interrelationship between managerial practices and economic theory. He has consulted with international leaders in business, government and academe on the unique challenges facing transition economies and industrial sectors in significant change. Jim holds Master’s degrees from the London School of Economics and Northwestern University and a Bachelor’s degree from John Carroll University. He serves on the Boards of Directors of the Detroit Economic Club, Detroit Public Television and Detroit Symphony Orchestra, and is a member of the US Army - Southeast Michigan Advisory Council, Inforum and Leadership Detroit XXVII. Ranjit de Sousa Executive Vice President Europe, Middle East & Africa Ranjit de Sousa Executive Vice President, Europe, Middle East & Africa Europe, Middle East & Africa Ranjit de Sousa is responsible for the EMEA operations of Lee Hecht Harrison, one of the global divisions of the Adecco Group. He is a member of the Lee Hecht Harrison Executive Team. Ranjit, based in Zurich, has worked in global business development, strategy and M&A for the Adecco Group and Lee Hecht Harrison in Zurich, Paris (2006-2007) and New York (2008-2009) while at the same time leading several key sales and account management teams for some of the division's largest clients. Prior to joining Lee Hecht Harrison, he worked as partner and strategy consultant at Ziel Consulting, a boutique M&A and growth strategy firm based in Zurich, driving the company's growth during its start up phase. His career began in 2001 at Monitor Group, gathering working experience as strategy consultant with a focus on market entry and growth topics in different Continental European countries. Ranjit holds an M.A. (lic. rer. publ. HSG) in economics, law and political science from the University of St. Gallen (HSG) and studied at the Institut Universitaire de Hautes Études Internationales in Geneva (HEI). Between 2002 and 2005, he also was an assistant lecturer for Swiss public and private law at the University of St. Gallen. Karen Faehndrich President Asia Karen Faehndrich President, Asian Operations Asia As President for Lee Hecht Harrison's Asian region Karen shapes the growth of the business through the oversight and design of strategic interventions in support of organisations undergoing change, developing leadership capability, implementing business improvement processes and enhancing personal performance. Customers rely on Karen to address existing and emerging business issues and people strategies in concert with economic, market and cultural nuances stretching as far as Africa and the Middle East. In addition Karen sits on the Lee Hecht Harrison | DBM Global team representing her region for career transition, talent and capability development and all issues pertaining to the design of leading edge solutions in support of our customer's business results. Her team is the cornerstone for delivering to meet business imperatives representing Lee Hecht Harrison | DBM's centre of excellence for the Asia region. Karen’s previous experience has also included oversight of business operations in the Arabian Gulf and South Africa. Karen has managed her own consultancy specialising in people performance and organisational dynamics and has over 18 years experience in the Human Capital Management industry. This experience also includes roles held with full commercial and financial performance accountability in Australia, New Zealand, China, Hong Kong, Korea and Singapore. Karen graduated from Melbourne University with a Bachelor of Education and Learning and is located in Hong Kong. José Augusto L. Figueiredo President Brasil & Executive Vice President Latin America José Augusto L. Figueiredo President, Brasil & Executive Vice President, Latin America José Augusto Figueiredo acts as President for LHH Brazil and Executive VP for Latin America. He also coaches CEOs and works as consultant in cultural transformation projects at LHH. He holds a Coaching Certificate from Columbia University, is accredited by ICF as Associate Certified Coach, holds a PMP certification from the Project Management Institute, is a member of LHH’s Global Executive Committee, and is a Global Board Director of the International Coach Federation – ICF. He is a volunteer counselor at Rede Cidadã and Mentor at Endeavor. As Board Member he acts at ABRH-SP, ABRH-Rio and COPPEAD – UFRJ. He holds an Executive MBA Certificate in Business Administration from COPPEAD – Federal University of Rio de Janeiro. He has also a degree in Mechanical Engineering from University of Rio de Janeiro Estate (UERJ) and in Psychology from Santa Úrsula University. As an executive, he worked for Prax Air, American Cyanamid, American Home Products and BASF, including while he lived in Germany and in the US. He is deeply committed to team-building and people integration, supported by enthusiasm and motivation, facilitating the pursuit of synergies and problem-solving. Kevin Gagan Executive Vice President Global Sales Kevin Gagan Executive Vice President, Global Sales Kevin Gagan is Executive Vice President for Global Sales at Lee Hecht Harrison — a subsidiary business of Adecco Group, the world's leading workforce solutions provider. In his role, Kevin is responsible for creating Lee Hecht Harrison's business strategies and identifying sources of innovation and growth for the company. He oversees LHH's three practice areas - Career Management, Leadership Consulting and Workforce Solutions, with focus on developing the company's thought leadership, client service methodologies and delivery capabilities. He also manages LHH's strategic alliances. In 20 years of management consulting experience, Kevin has advised numerous companies from a variety of industries on the subject of talent management and often consults for many large client engagements. He has significant experience in planning and managing large-scale projects, and recruiting, developing and retaining executive talent. He also represents LHH by speaking at industry events such as the 2006 World Business Forum. Prior to joining LHH, Kevin advised organizations on large-scale leadership development and change management initiatives while running his own consulting practice. Previously, Kevin was an Associate Partner with Andersen Consulting (now Accenture) specializing in Change Management and Human Performance solutions. Kevin was also a Director with Spencer Stuart, a global retained executive recruiting firm, where he advised companies on recruiting, managing and retaining key executive talent. Kevin earned a B.S. in Finance from Santa Clara University. Claudio Garcia Executive Vice President Strategy & Corporate Development Claudio Garcia Executive Vice President, Strategy & Corporate Development As Executive Vice President of Strategy and Corporate Development Claudio has responsibility for Lee Hecht Harrison's business strategies and to identify sources of innovation and growth for the company. He oversees LHH's Practice areas, with focus on innovating and developing the client experience and delivery capabilities in the Talent Mobility arena. He is also responsible for building key industry and strategic alliances and overseeing geographic growth of the company. Claudio served for seven years as Executive Vice President of Latin America Operations and as President of Latin America for DBM (acquired by LHH in 2011), during which time he led the development of the talent development practice, as well as geographic expansion in the region. These successes, together with market share growth in the career transition practice, resulted in a significant growth of the region operations in sales and in relevance inside LHH/DBM operations . Claudio joined DBM in 2006. Claudio developed his career in a diversified range of segments such as financial industry, entertainment, media communications, and beverages in different areas from finance to operations. Claudio graduated with a degree in Civil Engineering, and a post-graduate degree in Business Management. James Greenway Executive Vice President Marketing & Sales Effectiveness Jim Greenway Executive Vice President, Marketing & Sales Effectiveness James Greenway, Executive Vice President, Marketing & Sales Effectiveness, has been a successful senior manager, entrepreneur, consultant and a seminar leader for more than two decades. At Lee Hecht Harrison, a subsidiary business of Adecco Group — the world's leading workforce solutions provider, Jim establishes sales objectives, oversees project development, and maintains prime client relationships. Jim was previously employed with LHH from 1988 — 1995 as EVP of Global Sales and Project Services, during which time he acquired three firms, opened three new offices and built up the Western Region operations. During this earlier LHH tenure, Jim was also a member of the Company's Executive Committee and Advisory Council. He was also honored with three President's Awards. In 1997, Jim joined Right Management Consultants to lend his expertise to the firm's goal of solving global workforce changes. There, he implemented creative, flexible and customized solutions —successfully developing several models for predicting and planning change events that will ensure the best value to customers. Jim was also instrumental in starting up the firm's Global Response Team, a worldwide group of 22 experts on solutions to complex workforce changes. Jim graduated from Arizona State University with a bachelor of science degree. He also holds a master's degree from the University of Southern California. Jim is also an active community service leader, and his efforts have been recognized by the Bar Association's "Liberty Bell" award and the Jaycee's "Three Outstanding Young Men" Award. Ross Heron Managing Director Australia/New Zealand Ross Heron Managing Director Australia/New Zealand Ross is a globally experienced executive in the areas of Human Capital, IT Solutions and Business Process Outsourcing. He has a successful track record leading HR Consulting teams and managing the delivery of various accounts and projects. Before joining Lee Hecht Harrison as Sales Director, Ross worked for one of the world’s leading Human Resource firms Northgate Arinso (NGA). NGA provide a mix of HR consultancy and IT solutions that assist organisations transform their business-critical HR operations to deliver more effective and efficient people-critical services. In his 10 years with NGA Ross worked for the business in four separate countries before coming to Australia. Ross is a Graduate from Abertay University in Dundee Scotland and holds an honours degree in Information Management. Pam Jones Executive Vice President, General Counsel Pam Jones Executive Vice President, General Counsel As Executive Vice President, General Counsel, Pamela Jones is the executive with oversight of Lee Hecht Harrison’s legal affairs. With over twenty years working in corporate environments, Pam supports the business strategies that drive LHH to be the market leader. Until October 2016, Pam held a dual role as the EVP of Human Resources and Legal. Prior to joining LHH, Pam was Sr. Vice President, Human Resources and General Counsel for Drake Beam Morin, Inc., where she helped the senior management team establish best practices for DBM’s organizational transformation that resulted in greater market positioning, industry leading profit margins and high shareholder value. This led to DBM's acquisition by Adecco and merger with Lee Hecht Harrison. Before joining DBM, Pam was Senior Corporate Counsel for Universal Studios, the adventure theme park and resort in Orlando, Florida. Prior to joining Universal, Pam was with Spherion Corporation, a leading North America recruitment and staffing company, for eight years. Pam held several positions with Spherion and its predecessor, Norrell Corporation, most recently Assistant General Counsel in Ft. Lauderdale, Florida. Prior to starting her in-house career with Norrell in Atlanta, Pam was an associate with the management labor and employment law firm of Clark, Paul, Hoover and Mallard - now part of Ford & Harrison - in Atlanta, Georgia. Pam graduated with a law degree (Juris Doctorate) from Emory University in Atlanta, Georgia in May 1993. She earned a Bachelor of Science, Business from the University of North Carolina at Charlotte in December 1990. John Morgan Executive Vice President United States John Morgan Executive Vice President John Morgan is an experienced Management Consultant and Executive in the Talent Development/Mobility industry. John has more than 17 years of experience in professional services and is currently an Executive Vice President with Lee Hecht Harrison with overall responsibility for the United States. In his role at LHH John has overall responsibility for meeting the firm's annual sales and profitability goals across the US zone. John is also responsible for all US operations and client service delivery including Career Transition Solutions, Executive Coaching and Change Management Services. During his 10 years at LHH he has led some of the firm's largest client engagements. Prior to joining LHH, John was a Senior Manager at Stromberg Consulting where he also led large scale human capital solutions for Fortune 500 companies in the Pharmaceutical, Retail, Financial Services and Professional Services industries. One of John’s major accomplishments included leading the redesign and implementation of a Marketing Operations function at a Fortune 50 Pharmaceutical company. This work included overseeing a detailed employee activity analysis, development of new employee role descriptions, and overseeing the talent assessment for the entire department. John also has extensive experience in training/learning design and internal communication strategies to help drive desired organization and employee change. Sharon Patterson Executive Vice President, Human Resources Sharon Patterson Executive Vice President, Human Resources Sharon is responsible for leading all strategic HR initiatives globally at Lee Hecht Harrison. She has in-depth experience in employer branding, compensation and benefits, change management, employee relations, and training. Sharon brings a business-oriented approach to HR and a strong track record of success developing HR programs that align with strategic business objectives. Prior to LHH, she was CHRO for Canadian Tire and held HR positions with ABB Canada and Union Gas. Sharon holds a BA in Administrative and Commercial Studies from the University of Western Ontario in Canada. Waseem Razzaq Executive Vice President & Chief Information Officer Waseem Razzaq Executive Vice President & Chief Information Officer Waseem Razzaq is responsible for developing and executing the technology strategy roadmap for Lee Hecht Harrison - locally in North America and globally across the Lee Hecht Harrison footprint. He is also a member of the LHH Executive Team. Waseem has been operating in the HR/recruitment sector for 10 years with a number of IT roles culminating in the IT Director within Spring Group. While at Spring, Waseem executed strategic initiatives, which resulted in the technology within Spring being recognized by the 'Innovative use of Technology' award. Waseem was the IT Executive responsible for leading the complex integration following the merger and acquisition between Adecco UK&I, Spring Group plc and MPS Group. After obtaining a Degree in Computer Science and a Masters in Human Computer systems at the De Montfort University in Leicester UK, Waseem started his career working in various IT roles within blue chip organizations including The Woolwich (Barclays Bank) and Caterpillar. He then moved to the CRT Group where he delivered a number of strategic projects in training and consultancy. Karine Storm Executive Vice President & Chief Financial Officer Karine Storm Executive Vice President & Chief Financial Officer As Executive Vice President of Finance, Karine Storm is responsible for directing and overseeing the company’s overall financial activities and plays a vital role in identifying opportunities for increased profitability and ensuring that the firm’s strategies are delivering their expected results. She has an international background and expertise in Corporate Finance and Mergers & Acquisitions. Karine joined Lee Hecht Harrison as a member of the company’s Executive Management Team in June 2006. Over the past 13 years, Karine has held various positions and responsibilities within the Adecco Group in Europe and in the United States. Most recently she was the SVP of Business Analysis, Strategy and M&A for Adecco Staffing North America. Prior to that she spent close to three years with the Ajilon Worldwide Professional Staffing and Managed Services division of Adecco as SVP-Division Controller, after being promoted from her position as Director of Planning and M&A for Adecco Management and Consulting (Global Headquarters of Adecco). She is originally from Switzerland and is fluent in several languages that include French and English and conversational skills in German and Italian. Karine holds an MBA degree, with a specialization in Finance from New York University, Leonard Stern School of Business and a graduate license in Economics from the University of Lausanne (HEC), Switzerland.